When you first open the App, you must read and accept our terms and conditions.

If you already have it installed, you’ll need to delete it and download it again

Download the App from the App Store or Google Play.

If you need to sign up for Online Banking but can’t find your Magic Word – or if you need to reset your Online Banking details but can’t wait for your Magic Word to arrive – you can use our App. Forgotten your login details?ĭon't worry, just read our guide to finding your login details. To do this, you will need your 12-digit customer number, your Magic Word and the mobile phone with the number that you have registered with us.

mobile phone, as we may need to send you a one-time passcode.īefore you log in for the first time, you must register for Online Banking.

To log in to online banking you will need your: Managing your internet banking and security details.How the buy-to-let mortgage process works.How to apply for a residential mortgage.What is a credit score and why is it important?.Independent service quality survey results: personal current accounts.Information about our personal current account services.What you need to open a personal account.Switch your everyday banking to Metro Bank.Send us your comments and suggestions to Your contributions help us to continue innovating. Your opinion and suggestion is important! Share the confirmations of your transfers and payments to your contacts.In the Contact Us option write to our virtual assistant, WhatsApp or get the location of our branches.Associate the Entrust soft token in the application.Enter with your fingerprint or facial recognition instantly.Activate and deactivate your credit and prepaid cards.Request the PIN of your credit and prepaid cards.

Recharge your Panapass and topup mobile phone.Make transfers to other banks, pay bills and services without having to register them in Online Banking.Transfer to MetroBank accounts and pay third party cards without having to register them in Online Banking.See your credit card and prepaid transactions instantly.Check your current and historical month movements.Balance inquiries for all your products on a single screen.We have all these options available to you! We have improved our mobile banking, thanks to our new design you can see movements of your credit cards and accounts, transfer funds, pay your bills and services with the MetroBank Mobile Banking app.

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